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Privacy Policy

Last Updated: October 23, 2025

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This Privacy Policy describes how Gladys Grove LLC ("we," "us," or "our") collects, uses, and discloses information that you provide through the "Request an Estimate" form on our website, GladysGrove.com.

By using our website and submitting the "Request an Estimate" form, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

We only collect information that you voluntarily provide to us when you fill out and submit our "Request an Estimate" form. The types of personal information collected include:

  • Contact Information: Your name, phone number, and email address.

  • Business Information (Optional): Your company name.

  • Project Details: The brief and message you provide about your graphic designproject.

 

2. How We Use Your Information

The information we collect is used solely for the following purposes:

  • Communication: To respond to your requests for an estimate, discuss your project needs, and provide customer support.

  • Service Provision: To prepare an accurate estimate and, if you hire us, to fulfill the services you have contracted for.

  • Record Keeping: To maintain a record of business inquiries and completed projects.

We do not use this information for marketing purposes, sell or rent it to third parties, or use it for automated decision-making.

 

3. How We Store and Protect Your Information

  • Storage: The personal information you provide is stored securely on our email system and/or on secure, password-protected internal devices for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

  • Protection: We take reasonable precautions, including administrative, technical, and physical measures, to safeguard your information against loss, theft, and unauthorized access, disclosure, or modification. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

 

4. Disclosure of Your Information

We do not share your personal information with outside parties except in the following limited circumstances:

  • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or ensure the safety of the public or other users.

  • Service Providers (If Applicable): In the future, we may need to share information with trusted third-party service providers (like payment processors or cloud storage) to help us operate our business, but only to the extent necessary to perform those services. We would require these parties to agree to keep this information confidential.

 

5. Your Rights

Depending on your location, you may have the right to request access to the personal information we hold about you, to request that your personal information be corrected, or to request that your personal information be deleted. If you wish to exercise any of these rights, please contact us using the information below.

 

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

 

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@gladysgrove.com

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